Do you have any questions?
Frequently asked questions
Our products have a shelf life of at least
30 months in accordance with the Cosmetics Regulation.
The small jar, known as the PAO symbol (period after opening) on the packaging, shows how long the products remain shelf-stable after opening.
12M means, for example, "stable for 12 months after opening".
Our skincare products are manufactured according to the highest technical and hygienic standards. They undergo all necessary safety testing and comply with the strict requirements of the EU Cosmetics Regulation.
Yes. Our products contain no animal-derived ingredients or ingredients of animal origin.
Our products do not contain an SPF, as this could affect the effectiveness of the active ingredients and the texture. It is advisable anyway to use a sunscreen separately with your daytime skincare to truly protect the skin effectively from sun exposure.
No. All our products are formulated without parabens.
No, all our products are formulated without palm oil, as palm oil is anything but sustainable. It plays a major role in deforestation and the climate change closely linked to the rainforest. In general, we use sustainable raw materials in our formulations wherever possible.
No. Microplastics in cosmetics contaminate rivers, oceans, soil, and air. All our products are microplastic-free.
Our outer packaging is made from virgin fibers and can easily be returned to the waste paper stream and thus into the recycling cycle. Our booster bottles are made of glass because glass can be recycled endlessly without
loss of quality. The active ingredients in our microbiome basic creams are very sensitive, especially to oxygen. Here, we must thoroughly protect the formulation and take no risks. For this reason, we have opted for airless dispensers made from recyclable plastic. They feature a special pump technology that does not allow air in, so germs cannot enter the formulation during the entire period of use.
Yes. We completely refrain from animal testing and strictly reject it.
Unfortunately, we do not have any samples of our products yet, but we would like to introduce them in the future.
We sell our products exclusively online through our own online shop.
If you have any further questions, please feel free to contact us via our contact page. We are happy to help.